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 Technologies Utilized: |
 Java |
| JSP |
| Struts |
| OJB |
| MS SQL Server |
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| Features Developed: |
| Application Server |
| Desktop Application |
| Website Design |
| Content Management System |
| Membership Database |
| Navigation Architecture |
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Keeping customers happy in an online world means being able to answer
their questions while they shop on your site and giving them technical
support and customer service they need in a timely, efficient and professional way.
Humanhelper enables sales and customer service teams to interact with customers online,
in a secure, real-time environment, at critical moments during their visit.
This solutions offer websites a timely and cost-effective solution to reach the right
customer at the right time – helping to increase revenue and the productivity of sales
and customer service agents. Combining the interactive nature of the Internet with the
dependability of traditional customer service, Humanhelper helps to build strong,
long-lasting consumer relationships, convert browsers into buyers and turn one-time
visitors into loyal customers.
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Using XP methodology, ITMask Systems developers began to build a
application server, e-commerce system, custom application tool, and more.
Developers evaluated the best technology for Humanhelper public site and settled on Struts
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Humanhelper.com
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